This hotel was just a fine choice for a quick stop in Sao Paulo with real value for money. The staff was genuinely kind and helpful, even making sure I had fresh towels every day. Just keep in mind that the location might be a bit hard to find if you're not using a GPS.

The swimming pool was closed for renovations, a letdown for those expecting to use it. Multiple rooms displayed signs of mold, with a persistent odor that was not adequately addressed even after switching rooms. Maintenance issues plagued the stays, such as broken fixtures in the handicap room and problems with drain slopes in showers, leading to water pooling on the floor.

- Spacious clean room
- Good breakfast
- Helpful staff

Breakfast had a delightful variety and taste.

I stayed one night and really enjoyed the spacious and clean room with a comfy bed. The breakfast was fantastic, especially the soup buffet! The staff was kind and always helpful. The pool was a fun surprise, even if a bit small. 😊

Utilize the hotel's shuttle service for smoother travel around Sao Paulo. It can save time and help avoid the city's hectic traffic.

clean, comfortable, clean

I just loved how clean and comfortable my Standard Twin Room was during my stay. The heated swimming pool was a fun surprise, despite its compact size. The breakfast offered a good variety that catered to my taste buds.

totally recommend 😊❤️

i was absolutely horrified when i found mold in my room, it definitely felt like a health hazard! then the staff wanted to give me a handicap room with broken fixtures. i actually expected a proper room upgrade for all my troubles, but no one bothered. the pool was also closed, which was just the icing on the cake.

I stayed one night and really enjoyed the spacious and clean room with a comfy bed. Plus, the breakfast was fantastic, especially the soup buffet! However, the air conditioning was way too cold.

Good restaurant experience, but pool disappointment

I was really impressed by the restaurant—great service and a cozy atmosphere that made me feel right at home. Unfortunately, the whole experience was marred by the pool being closed for renovations, which was a big letdown for me. Also, the issues with mold lingering in my room were concerning. I wish the management would take a closer look at the maintenance needs of the rooms.

great staff but maintenance issues need attention

The staff members were genuinely friendly and made me feel welcome throughout my stay. I particularly enjoyed the spacious clean room with a lovely city view that added to my experience. The breakfast was delightful with a variety of fresh options that catered to different tastes.

However, I encountered some maintenance issues that detracted from my overall satisfaction.

The staff was genuinely kind. always helpful, even with a crying baby in my lap. The bar area had a huge choice of drinks and snacks, both sweet and savory, making for fun evenings.

The gym could use a thorough cleaning to enhance the experience.

disappointing check-in process

The staff were kind and helpful, even accommodating my requests promptly. The city view from my room added a nice touch to my stay, making it enjoyable. Additionally, the breakfast selection was varied and delicious, catering to many tastes.

The check-in process took much longer than expected, which was frustrating after a long journey.

A Disappointing Experience Overall

My stay was marked by several issues, including moldy rooms and inadequate service. Despite switching rooms multiple times, I struggled with lingering odors and maintenance issues. The management’s response lacked adequate concern for guest health. I suggest looking for alternative accommodations in the area.